Privacy policy
Design & Technical Services (UK) Ltd (DTS UK) is committed to protecting the privacy and personal information of users of this website. We recognise our responsibilities under UK data protection legislation, including the UK General Data Protection Regulation (UK GDPR), and are committed to handling personal data securely, fairly and transparently.
Information We Collect
We collect personal data in two ways:
Directly, when you voluntarily provide information to us, for example when you:
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Complete a contact form
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Email a member of our team
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Provide business contact details
This may include your name, company name, email address, phone number and any other information you choose to provide.
Indirectly, through website analytics and visitor tracking tools where consent has been provided.
How We Use Your Information
We use your personal data to:
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Respond to enquiries
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Provide information about our services
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Support you as a business contact
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Improve our website and marketing activity
Our lawful basis for processing personal data is legitimate interest and/or your consent, depending on how the information is collected.
We may use business contact details to send marketing communications where we have a legitimate interest in promoting our services. You may opt out at any time using the unsubscribe link or by contacting us directly.
Website Analytics & Visitor Tracking
We use third-party tools to understand how visitors use our website and to support our business development activities.
These include:
Google (Google Analytics)
Collects anonymised data such as pages visited, time on site, device type and general location information to help us improve website performance.
Leadfeeder
Identifies business visits to our website based on IP address data and browsing behaviour.
Sharing of Data with Third Parties
Information obtained through Leadfeeder may be shared with a third-party telemarketing company acting on our behalf for the purpose of:
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Business development
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Sales outreach
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Following up on potential commercial interest
This data is shared strictly for DTS (UK) Ltd’s business purposes and is not sold or used independently by the third party.
We ensure that any third-party partners are required to handle personal data securely and in compliance with data protection legislation.
Cookies & Consent
Analytics and tracking tools are only activated where users have provided consent through our cookie banner.
Further details are available in our Cookie Policy.
Data Retention
We retain personal data only for as long as necessary for the purposes for which it was collected.
Enquiry and prospective customer information is retained for a reasonable period to allow us to respond, follow up and assess potential business relationships.
Business contact details used for marketing and business development purposes are retained while we have an ongoing legitimate interest, unless an individual opts out or requests deletion.
We regularly review stored data to ensure it remains relevant, accurate and secure.
Data Security
We implement appropriate technical and organisational measures to protect personal data from unauthorised access, loss, misuse or disclosure.
Access is restricted to authorised personnel only and misuse is subject to disciplinary action.
Your Rights
Under UK GDPR, you have the right to:
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Access your personal data
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Correct inaccurate data
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Request deletion of your data
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Object to or restrict processing
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Request data portability
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Lodge a complaint with the Information Commissioner’s Office (ICO)
Contact Details
For any privacy-related enquiries:
E: sales@dtsuk.co.uk T: 03302 234567